There is growing frustration among millions of Ugandans due to massive delays in passport processing at the Directorate of Immigration Control, under Ministry of Internal Affairs.
Both the applicants and those intending to apply remain hopeless as the Ministry maintains that the delay will soon be sorted, as of when, there is no answer.
Simon Mundeyi, the new spokesperson of the ministry on Friday said they had procured a new machine which the workers is “still studying.”
The passport mess resulted from government’s decision to ban ordinary passport having adopted machine readable East African E-passport.
And therefore, the an unprecedented demand for passport renewal has caused chaos.
The demand overwhelmed supply.
It has raised queries why the ministry would introduce a new policy which it can’t implement.